1. Information We Collect

1.1 Personal Information

When you use our website, we may collect the following types of personal information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (limited to payment processing services)
• Account information (if you register an account)

1.2 Non-Personal Information

We also collect non-personal information such as:

• IP address
• Browser type
• Device information
• Usage patterns and behavior on the website

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

• Order Processing: To fulfill orders, process payments, and deliver products.
• Customer Support: To respond to inquiries, provide support, and assist with any issues related to your account or order.
• Marketing: To send newsletters, promotions, and special offers (with your consent). You can opt out at any time.
• Improving User Experience: To enhance website functionality, optimize our services, and analyze user behavior for continuous improvements.

3. Sharing of Information

3.1 Third-Party Services

We may share your information with third parties to facilitate certain services, including:

• Payment processors: For secure payment transactions.
• Shipping companies: To deliver your purchases.
• Analytics providers: To better understand website traffic and user preferences.

3.2 Legal Compliance

We may disclose your personal information if required to do so by law or to comply with legal obligations, protect our rights, or enforce our terms of service.

4. Cookies and Tracking Technologies

Shimoraa uses cookies and similar tracking technologies to collect information about your interactions with our website. This helps us improve your browsing experience and serve personalized content.

• Cookies: Small files stored on your device that allow us to recognize you and remember your preferences.
• Third-Party Tools: We may use services like Google Analytics to analyze user behavior on our site.

You can control the use of cookies through your browser settings, but disabling them may affect your browsing experience.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL (Secure Socket Layer) encryption to safeguard your payment information during transactions.

However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security of your data.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing transactions, maintaining records, and complying with legal obligations.

8. Children's Privacy

Shimoraa does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately. If you believe we may have collected information from a child under 13, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Email: shimoraaind@gmail.com
Contact Number: 8484915772