Terms & Conditions

Access to and use of shimoraa.com, including the products and services offered through this website, are subject to the following Terms & Conditions, notices, policies, and applicable laws.

By accessing or using our Website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any of these terms, please refrain from using the Website.

Shimoraa reserves the right to modify, update, suspend, or withdraw any part of the Website, its content, products, or services at any time without prior notice. We shall not be liable if the Website is unavailable for any period or for any reason.

Terms & Conditions

The domain name shimoraa.com is operated by Shimoraa (a brand of SAAZO APPARELS), a business operating in India, with its registered/business address at:

Shop No 2, Alka Road, Behind Rao Hostel,
Shastri Circle, Udaipur, Rajasthan – 313001, India

Throughout these Terms, “Shimoraa,” “we,” “us,” and “our” refer to Shimoraa, while “you” and “your” refer to the person accessing or using the Website.

Services

Shimoraa operates an online platform offering men’s fashion and apparel products.

Customers can browse product collections, view product details, place orders, make payments through the available payment methods, and receive products at the delivery address provided during checkout.

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on the Website are accurate and up to date. However, minor variations or errors may occasionally occur.

Shimoraa reserves the right to accept, reject, cancel, or limit any order where necessary, including in cases of product unavailability, pricing errors, suspected fraudulent activity, or other operational reasons.

Third-Party Websites and Services

Certain content, payment services, delivery services, or other features available through our Website may involve third-party service providers.

Our Website may also contain links to third-party websites that are not owned or controlled by Shimoraa.

Shimoraa is not responsible for the content, accuracy, availability, security, privacy practices, or services provided by third-party websites or services. Your use of any third-party website or service is subject to its respective terms and policies.

Privacy

Our Privacy Policy forms an integral part of these Terms & Conditions and explains how we collect, use, store, and protect your personal information.

By using our Website, you acknowledge that you have read and understood our Privacy Policy.

Product Information and Accuracy

We make reasonable efforts to display product images, descriptions, colours, sizes, specifications, and other product information as accurately as possible.

However:

  • Actual product colours may vary slightly depending on your device, screen settings, lighting, or display resolution.
  • Product images may be for illustrative purposes.
  • Measurements and sizes may have minor variations.
  • Product availability may change without prior notice.
  • We reserve the right to correct any errors, inaccuracies, or omissions on the Website.

Customers are advised to carefully review product descriptions, size information, and other relevant details before placing an order.

Pricing

All product prices displayed on the Website are subject to change without prior notice.

While we make reasonable efforts to ensure that pricing information is accurate, errors may occasionally occur.

If an error is discovered in the price of a product you have ordered, Shimoraa may contact you to inform you of the correct price and provide you with the option to proceed with the order at the correct price or cancel the order.

If the order is cancelled after payment has already been made, the applicable amount will be refunded in accordance with our refund process.

Payment

Customers may make payments using the payment methods made available on the Website at the time of checkout.

Payment transactions may be processed through third-party payment gateways or service providers.

An order will be considered confirmed only after successful payment authorization, where applicable, and confirmation from Shimoraa.

Shimoraa reserves the right to cancel or hold an order in cases of suspected fraudulent transactions, payment failures, incorrect payment information, or other legitimate reasons.

For payment-related concerns, customers may contact us using the details provided on the Website.

Order Confirmation and Cancellation

Once an order is successfully placed, customers may receive an order confirmation through the contact details provided during checkout.

Shimoraa reserves the right to cancel an order in circumstances including, but not limited to:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment failure
  • Suspected fraudulent or unauthorized transactions
  • Incorrect or incomplete customer information
  • Operational or technical issues

If an order is cancelled after payment has been received, the applicable amount will be refunded in accordance with our refund policy.

Delivery

Shimoraa provides delivery services through available shipping or logistics partners.

Delivery timelines displayed on the Website or during checkout are estimates and may vary depending on the delivery location, product availability, logistics conditions, weather, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address and contact information.

Shimoraa shall not be responsible for delays caused by incorrect or incomplete information provided by the customer.

Returns, Refunds and Replacements

Returns, refunds, replacements, and exchanges are subject to the Shimoraa Return Policy available on the Website.

Customers are advised to review the Return Policy before placing an order.

Products must meet the applicable eligibility requirements for a return, refund, replacement, or exchange.

Intellectual Property Rights

All content available on the Website, including but not limited to:

  • Product images
  • Product descriptions
  • Logos
  • Brand names
  • Graphics
  • Designs
  • Text
  • Website layout
  • Website functionality
  • Videos
  • Other visual or written materials

is owned by or licensed to Shimoraa and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, transmit, sell, or commercially exploit any Website content without prior written permission from Shimoraa.

User Conduct

By using the Website, you agree not to:

  • Use the Website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to the Website or its systems.
  • Interfere with the security or functionality of the Website.
  • Submit false, misleading, or fraudulent information.
  • Use another person’s information without authorization.
  • Copy or reproduce Website content without permission.
  • Introduce malicious software, viruses, or harmful code.
  • Use the Website in a manner that may damage or disrupt its operation.

Shimoraa reserves the right to restrict or terminate access to the Website where misuse or violation of these Terms is identified.

Limitation of Liability

Shimoraa makes reasonable efforts to ensure that the Website and its information are accurate and functional. However, we do not guarantee that the Website will always be uninterrupted, error-free, secure, or free from technical issues.

To the extent permitted by applicable law, Shimoraa shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the Website or products purchased through it.

Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Indemnification

You agree to indemnify and hold harmless Shimoraa, its owners, directors, employees, representatives, consultants, service providers, and affiliates from claims, liabilities, damages, losses, or expenses arising from:

  • Your misuse of the Website;
  • Your violation of these Terms & Conditions;
  • Your violation of applicable laws; or
  • Your infringement of any third-party rights.

Termination of Account or Access

Shimoraa may restrict, suspend, or terminate your access to the Website or any part of its services if you violate these Terms & Conditions or engage in fraudulent, unlawful, abusive, or unauthorized activities.

You may discontinue your use of the Website at any time.

Termination or discontinuation will not affect any obligations or liabilities that arose before the termination.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions or the use of the Website shall be subject to the exclusive jurisdiction of the courts at Udaipur, Rajasthan, unless otherwise required by applicable law.

Changes to These Terms

Shimoraa reserves the right to update or modify these Terms & Conditions at any time.

Any updated version will be published on this page. Your continued use of the Website after such changes are published will constitute your acceptance of the updated Terms & Conditions.

We recommend reviewing this page periodically for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

Shimoraa
Shop No 2, Alka Road, Behind Rao Hostel,
Shastri Circle, Udaipur, Rajasthan – 313001, India

Email: help@shimoraa.com

Website: shimoraa.com